Shopify AI Chatbot
ActiveIntelligent customer service automation for e-commerce. Transform support tickets into sales conversions through contextual AI interactions.
VisitOverview
Open-source AI conversational commerce powered by Groq and Meta's Llama models. Vector search meets e-commerce for brands who understand every support ticket is a sales opportunity.
How it works
Traditional customer support is a cost center. The Shopify AI Chatbot transforms it into a revenue driver by leveraging product knowledge, purchase history, and behavioral patterns to guide customers toward conversion.
The system integrates seamlessly with Shopify's ecosystem, accessing real-time inventory, order status, and customer data. Groq-powered inference with Meta's Llama 3.3 70B model delivers blazing fast responses. Upstash Vector DB enables semantic search across product catalogs while HubSpot API pulls customer support history.
Deployed across multiple Shopify stores, handling thousands of conversations daily while maintaining human-level response quality and significantly higher conversion rates than traditional chat support.
Key features
- • Seamless Shopify integration with real-time data access
- • Upstash Vector DB for semantic product search
- • Automated order tracking and status updates
- • Intelligent upselling and cross-selling suggestions
- • HubSpot integration for support ticket creation
- • Groq inference with Meta Llama 3.3 70B model
- • Escalation protocols for complex queries
- • A/B testing framework for response optimisation